{"id":7689,"date":"2024-12-13T14:44:13","date_gmt":"2024-12-13T13:44:13","guid":{"rendered":"https:\/\/www.baltur.com\/intl\/?p=7689"},"modified":"2024-12-13T14:58:55","modified_gmt":"2024-12-13T13:58:55","slug":"bruleurs-polycombustibles-et-installations-thermiques-sur-mesure-2","status":"publish","type":"post","link":"https:\/\/www.baltur.com\/intl\/fr\/2024\/12\/bruleurs-polycombustibles-et-installations-thermiques-sur-mesure-2\/","title":{"rendered":"Personnalisation et hors standard, toujours une longueur d’avance"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text css=””]Entretien avec Alessio Visentin, Responsable de l\u2019Application&Customer Engineering Department de Baltur<\/p>\n

L\u2019Application Engineering Department de Baltur assiste les clients dans la r\u00e9alisation et l’\u00e9tude de faisabilit\u00e9 des br\u00fbleurs sp\u00e9ciaux pour toutes les applications hors standards, pour les installations industrielles de gros calibre et pour les solutions technologiques d’une puissance thermique r\u00e9duite.<\/p>\n

L\u2019Application&Customer Engineering Department de Baltur constitue le premier point de r\u00e9f\u00e9rence technique prioritaire pour toute la force de vente<\/strong>, interne et externe, au cours de toutes les phases : pr\u00e9vente , analyses de faisabilit\u00e9, mise en service et d\u00e9marrage, directement sur le terrain.<\/p>\n

Le D\u00e9partement participe de fa\u00e7on proactive aux phases de pr\u00e9vente de tous les br\u00fbleurs, standards et hors standards, toutes puissances confondues<\/strong>\u00a0(de 30\/40 kilowatts \u00e0 40 m\u00e9gawatts) et il prend \u00e9galement en charge les demandes les plus complexes.<\/p>\n

L’\u00e9quipe, guid\u00e9e par Alessio Visentin<\/strong>, est actuellement constitu\u00e9e par les professionnels hautement comp\u00e9tents – deux Application Engineer, un Customer Engineer, un Commissioning & Technical Support – engag\u00e9s dans des activit\u00e9s d’analyse technique, des \u00e9tudes de faisabilit\u00e9, de conception, d’\u00e9valuation \u00e9conomique, de mise en service et d\u00e9marrage.<\/p>\n

L’\u00e9quipe s’occupe \u00e9galement de la production de tous les documents relatifs \u00e0 l’installation et aux pi\u00e8ces de rechange (sch\u00e9mas techniques, manuels d’instruction, etc.) qui accompagnent le produit final, dans le but de faciliter les activit\u00e9s du r\u00e9seau commercial.
\nElle assiste \u00e9galement les clients pour la\u00a0conception d’installations pour la FGR (Flue Gas Recirculation) d’amen\u00e9e des gaz de combustion<\/strong>\u00a0et l’adoption de\u00a0solutions pour r\u00e9duire les \u00e9missions NOx<\/a>.<\/strong><\/p>\n

\u00abNotre mission – explique\u00a0Alessio Visentin<\/strong>\u00a0– est de d\u00e9finir, de promouvoir et de garantir, des solutions techniques efficientes et efficaces, conceptuelles et technologiques, garantissant la pleine satisfaction des demandes de nos clients, en r\u00e9duisant les co\u00fbts de d\u00e9veloppement, de conception et de production, en adh\u00e9rant de fa\u00e7on coh\u00e9rente \u00e0 la philosophie d’entreprise, en maintenant les hauts standards de performance et de qualit\u00e9 qui distinguent Baltur\u00bb.<\/p>\n

L\u2019Application Engineering Department est la premi\u00e8re ressource de support technique<\/strong>\u00a0pour le r\u00e9seau commercial. Elle joue un r\u00f4le transversal au sein de la soci\u00e9t\u00e9, en maintenant des relations avec tous les d\u00e9partements – recherche et d\u00e9veloppement, marketing, planification et production – et les clients externes. Une sorte de trait d’union entre le monde externe et le monde Baltur.<\/p>\n

\u00ab Nous travaillons \u00e0 360\u00b0 en interne et \u00e0 l’ext\u00e9rieur, avec des comp\u00e9tences tr\u00e8s vastes et une grande sensibilit\u00e9 commerciale. Cela nous permet de g\u00e9rer toutes les situations d’une n\u00e9gociation et surtout de construire un rapport de confiance \u00bb.<\/p>\n

Une confiance<\/strong>\u00a0que l’\u00e9quipe de Visentin conquiert gr\u00e2ce \u00e0 un\u00a0Customer Care efficace\u00a0<\/strong>en phase de pr\u00e9vente, \u00e0 sa capacit\u00e9, \u00e0 son exp\u00e9rience, \u00e0 sa flexibilit\u00e9 et \u00e0 sa disponibilit\u00e9 totale, au niveau des\u00a0v\u00e9rifications et des essais de bon fonctionnement sur place ainsi que les d\u00e9placements \u00e0 l’\u00e9tranger et au niveau des temps de r\u00e9ponse.<\/strong><\/p>\n

\u00ab Notre capacit\u00e9 de r\u00e9pondre aux exigences du march\u00e9 d\u00e9rive de la haute comp\u00e9tence sp\u00e9cifique concernant les technologies appliqu\u00e9es aux produits et la connaissance profonde, intime du produit Baltur \u00bb.<\/p>\n

Alessio Visentin,<\/strong>\u00a0Application Engineering Department Manager<\/em>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text css=””]Entretien avec Alessio Visentin, Responsable de l\u2019Application&Customer Engineering Department de Baltur L\u2019Application Engineering Department de Baltur assiste les clients dans la r\u00e9alisation et l’\u00e9tude de faisabilit\u00e9 des br\u00fbleurs sp\u00e9ciaux pour toutes les applications hors standards, pour les installations industrielles de gros calibre et pour les solutions technologiques d’une puissance thermique r\u00e9duite. L\u2019Application&Customer Engineering Department […]<\/p>\n","protected":false},"author":3,"featured_media":7693,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[30],"tags":[],"class_list":["post-7689","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-we-are-baltur-fr"],"acf":[],"yoast_head":"Personnalisation et hors standard, toujours une longueur d'avance - Baltur<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.baltur.com\/intl\/fr\/2024\/12\/bruleurs-polycombustibles-et-installations-thermiques-sur-mesure-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Personnalisation et hors standard, toujours une longueur d'avance - Baltur\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text css=””]Entretien avec Alessio Visentin, Responsable de l\u2019Application&Customer Engineering Department de Baltur L\u2019Application Engineering Department de Baltur assiste les clients dans la r\u00e9alisation et l’\u00e9tude de faisabilit\u00e9 des br\u00fbleurs sp\u00e9ciaux pour toutes les applications hors standards, pour les installations industrielles de gros calibre et pour les solutions technologiques d’une puissance thermique r\u00e9duite. 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